At Fudcy Foods, we take pride in delivering high-quality ready-to-eat products. Please review our refund, cancellation, and exchange policies before placing an order.

Returns & Exchange Policy

• We do not accept returns once an order is placed and payment is processed. Please place your order only if you agree to this policy.
• Exchanges will be accepted only for products that are received in a damaged or expired condition.
• To request an exchange, customers must notify us within 2 hours of delivery with proof (photos/videos).
• Exchanges will be processed only after receiving the returned product with prior written consent from Fudcy Foods.
• We will cover courier charges for returning damaged items.

Order Cancellation & Refund

• Orders cannot be canceled or refunded once processed.
• Refunds will be considered only if the shipping location is not serviced by our delivery partners.
• Damaged products are not eligible for refunds, but they can be exchanged as per our exchange policy.
• Approved refunds will be processed within 7-10 business days to the original payment method.
• No refunds will be given for:
  
  • Incorrect or insufficient address provided by the customer.
  • Non-availability of the recipient at the given address.
  • Refusal to accept the order.
  • Force majeure events (natural disasters, strikes, etc.).
  • Any product tampered with after delivery.

For all refund or exchange requests, contact us at [customer support email] with your order details.

Coupon Terms & Conditions

• Coupons are valid for a limited time and can be modified or canceled by Fudcy Foods at any time.
• Coupons apply only to products sold and shipped by Fudcy Foods via our official website.
• Only one coupon per customer is allowed per purchase.
• If an item purchased with a coupon is returned, the coupon value may be deducted from the refund.
• Applicable shipping and handling charges apply to all orders.
• Customers are responsible for any applicable taxes related to coupon usage.
• Coupons are void where prohibited by law.

Thank you for choosing Fudcy Foods!